President and Chief Operating Officer
Bo Boulenger is President and Chief Operating Officer of Baptist Health South Florida, the region’s largest not-for-profit healthcare system with a workforce of approximately 23,000 employees and more than 4,000 affiliated physicians. Serving more than 1.5 million patients each year, Baptist Health has a national reputation for quality and is the most awarded healthcare system in South Florida. In its Best Hospital Rankings, U.S. News & World Report has consistently recognized Baptist Health among the top healthcare organizations nationwide for performance in multiple areas of care. It is also rated among the 100 Best Companies to Work For in America by Fortune magazine.
Mr. Boulenger is responsible for Baptist Health’s 11 hospitals and more than 50 outpatient facilities spanning four counties, as well as Miami Cancer Institute, a member of the Memorial Sloan Kettering Alliance, Miami Cardiac & Vascular Institute, Miami Orthopedics & Sports Medicine Institute, Miami Neuroscience Institute, Lynn Cancer Institute, Marcus Neuroscience Institute and Lynn Heart & Vascular Institute. He is also responsible for the strategic plan execution, finance, marketing, digital and clinical transformation, graduate medical education, disaster/emergency preparedness and the physician enterprise. He serves as incident commander overseeing all operations during hurricanes and other disasters/crises, including, most recently, the COVID-19 pandemic response.
Mr. Boulenger has been instrumental in expanding Baptist Health’s footprint, increasing access to care in Broward and Palm Beach counties and the Florida Keys. He was part of the affiliation team responsible for the mergers with Boca Raton Regional Hospital, Bethesda Hospital East, Bethesda Hospital West and Fishermen’s Community Hospital, and he spearheads the integration of operations to achieve scale and harmonization of all care practices throughout the system. He has also presided over some of the largest campus expansion projects in Baptist Health’s history, including at Baptist Hospital, one of the state’s largest emergency centers with 100 exam rooms, a new bed tower and a surgery center expansion; the construction of a new $140 million dollar hospital in Homestead; and, a major expansion of Miami Cardiac & Vascular Institute that doubled the facility’s size. In addition, he is involved in supporting the Clinical Enterprise and physician Institute leaders to advance evidence-based care, innovation and research across the health system; and he works closely with each entity CEO to further the goal of a unified, connected enterprise over four counties.
Mr. Boulenger earned a bachelor’s degree from the University of Florida and a master’s degree in healthcare administration from Washington University in St. Louis. With more than 30 years of experience in healthcare administration, he began his career with Baptist Health in 1985 at South Miami Hospital in strategic planning focusing on opening new outpatient ventures, including home healthcare and radiation oncology. In 1994, he was named CEO of Homestead Hospital, and in 2006 he became CEO of Baptist Hospital. Under Mr. Boulenger’s leadership, Baptist Hospital achieved unprecedented levels of quality and patient satisfaction resulting in national recognition by U.S. News & World Report, the American College of Surgeons, Leapfrog Group and National Research Corporation. In 2017, U.S. News & World Report ranked Baptist Hospital the #1 overall full-service hospital in South Florida.
Mr. Boulenger was named “Ultimate CEO” (2008) and South Florida’s “Power Leader” in Healthcare (2013) by the South Florida Business Journal. He received the Citizen of the Year Award (2003) from Homestead Civitan Club and spearheaded transformational changes that resulted in two hospitals under his leadership being honored with Fire Starter Awards for outstanding performance in quality, service and financial management by the Studer Organization. In 2020, Baptist Health received Press Ganey’s Leading Innovator Award for its rapid and innovative response to compassionate communication during the COVID-19 pandemic and the Guardian of Excellence Award for achieving and sustaining excellence in patient experience. In addition, Amwell honored Baptist Health with the Pandemic Acceleration and Activation Award (2020).
Mr. Boulenger currently is a member of the Florida Hospital Association’s (FHA) Board of Trustees, where he chairs the Policy Committee and the FHA Political Action Committee. He has also served on numerous boards, including American Hospital Association – Section for Metropolitan Hospitals, Governing Council YMCA of Greater Miami, South Florida Healthcare Association, Vizient Southeast, South Dade Chamber of Commerce (former Board Chair) and Vision Council of South Dade. Other current/past affiliations and memberships include: Florida International University Community Advisory Council, American Heart Association (Chair, 2011 Heart Walk), City of Homestead Community Advisory Committee, American College of Healthcare Executives, Rotary Club, Homestead-Florida City Military Affairs Committee, Director, Homestead YMCA, Early Childhood Development Foundation, City of Homestead Community Relations Board and Transportation Committee, Homestead Sports Activity Board, Florida International University President’s Advisory Committee and Miami-Dade College President’s Advisory Committee.
An avid swimmer and outdoorsman, Mr. Boulenger enjoys freediving, fishing, surfing and tennis. He and his wife, Elizabeth, live in Kendall and have four children.